Privacy Policy

Chris Dimond Architect
ABN 91 064 348 982 – PRIVACY POLICY

This Privacy Policy sets out our commitment to protecting your personal information that we collect through our website https://www.dimond.com.au (Site) or directly from you. Please read this Privacy Policy carefully. If you have any questions or concerns regarding our privacy practices, please contact us using the details provided at the end of this document.

By providing us with your personal information, you acknowledge that you have had sufficient opportunity to review this Privacy Policy and that you accept its terms. If you do not wish to provide personal information to us, you are not required to do so; however, this may affect your use of the Site or any products and services offered through it.

1. Types of Personal Information Collected

We may collect personal information including, but not limited to:

Your name
Email address
Phone number
Any additional details you choose to provide via our website

If we receive your personal information from third parties, we will protect it in accordance with this Privacy Policy.

2. Collection and Use of Personal Information

We collect and use your personal information for purposes including, but not limited to:

Contacting and communicating with you regarding our services and consultations
Maintaining internal records
Marketing and promotional activities related to our architectural services

Your personal information is collected when you interact with our Site. For example, when you fill out contact forms or book a consultation meeting.

3. Disclosure of Personal Information

We may disclose your personal information to:

Provide you with our products and services
Comply with legal obligations or respond to lawful requests
Third parties who process data on our behalf, provided that they agree to handle your personal information in line with this Privacy Policy

Any third party receiving your personal information will be bound by confidentiality obligations and will only use your information as required for the specific purpose.

4. Access to and Correction of Personal Information

Access:
You may request details of the personal information we hold about you in accordance with the relevant provisions of the Privacy Act 1988 (Cth). An administrative fee may be applicable, and we may refuse access if permitted by law.

Corrections:
If you believe any information we hold about you is inaccurate, incomplete, or out of date, please contact us via email. We rely on our users to notify us of any changes, and we will make reasonable efforts to update our records promptly.

5. Complaints

If you believe that we have breached the Australian Privacy Principles or have any concerns about how we handle your personal information, please contact us at the email address below. We will address your complaint as promptly as possible.

6. Unsubscribing From Communications

To unsubscribe from our email communications or opt out of receiving marketing materials, please contact us at the email address provided below. We will remove your details from our marketing database as soon as practicable.

7. Storage and Security

We are committed to ensuring that the information you provide is secure. We have implemented appropriate physical, electronic, and managerial procedures to safeguard your personal information. However, please note that no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. Your continued use of the Site following any modifications indicates your acceptance of the updated Privacy Policy.

9. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at:

Email: chris@dimond.com.au

Phone: 0419 035 031

Address: PO Box 6176, Linden Park SA 5065, Adelaide, South Australia